Web Support Services
We Always Have Your Back
Using state of the art practices and system monitoring, we can ensure your website is properly protected from intrusion, equipment failure, and other devastating occurrences. We have experts available to manage your web hosting, website maintenance, website analytic reports, and website content so you can focus on your business and not on keeping your website up-to-date and running.
Many of our clients, before they agree to work with us, will ask, "do you guys do ongoing maintenance?” The answer is a resounding YES! We prefer to work with our clients long term, and be there when you need us. We have multiple developers on call, ready for maintenance requests, and we even offer web-based support ticketing.
Hosting is inescapable if you have a website or application that needs to be accessed over the internet. It can also be quite a headache to manage if you're not constantly on top of it. We offer worry free hosting with daily backups and managed solutions. This means we keep up with security patches, equipment failures, resource monitoring, and more. And you don't have to give it a second thought!
Security is not something to ignore!!! Three exclamation points means this is important! If your business depends on its website and application infrastructure to survive, then proactive security plans need to be in place. The bad guys are always getting smarter, so your security solutions need to as well. This means using best practice techniques ahead of time, then following up with daily monitoring and system event alerting. The only difference between us and super heroes is we prevent the crimes from happening in the first place! Also the capes.
To keep websites and applications available at all times, it’s important to keep the environment and equipment healthy. Security breaches, hardware failures, operating system errors, and configuration bugs can all cause your system to go down if they are not being supported. Not only do we have a proactive approach, but we also plan for the worse case scenario with disaster recovery. Let us keep an eye on the empty half of the glass so you can concentrate on filling up the glass!
Slow websites, applications, and mobile experiences can be devastating to your customer's experience and your bottom line. Even a one-second delay can send your customers to another site. We will evaluate the speed and efficiency of your website, mobile experience, and applications to determine how you can optimize your load times and overall performance.