Our engineers have built SRE practices from scratch and fixed broken ones. We understand SLOs, error budgets, incident response, and the alerting strategies that reduce noise without missing real problems. You get reliability practices that stick, not just dashboards nobody checks.
Site Reliability Engineering for Production Systems
Build observability, incident response, and error budgets that keep systems reliable without burning out your engineers.
👋 Talk to an SRE expert.
Trusted and top rated tech team
Reliability you can measure and maintain
Your team is stuck in reactive mode — alerts fire constantly, the same incidents repeat, and on-call shifts drain your best engineers. SRE changes the approach. We help you define what reliable means, measure it with SLOs, and build systems that surface real problems instead of noise. Production stays stable and your team stays sane.
Our capabilities include:
- SLO and error budget definition
- Incident response and on-call optimization
- Observability and alerting strategy
- Toil reduction and automation
- Blameless postmortems and reliability reviews
- Chaos engineering and failure testing
Who we support
SRE isn’t just tooling, it’s a discipline. We work with teams that have outgrown ad-hoc reliability practices and need structure around incidents, alerting, and on-call before good engineers start leaving.
Teams Drowning in Alerts
Your monitoring fires constantly, but half the alerts are irrelevant. Engineers ignore pages because most aren’t real issues. When something breaks, the signal is lost in the noise.
Companies With Recurring Incidents
The same outages keep happening. Postmortems get written, but nothing changes. Your team is stuck fixing symptoms instead of root causes, and another incident is always just around the corner.
Teams Where On-Call Is Unsustainable
On-call rotations are unsustainable. Engineers dread their shifts, sleep suffers, and your best people are quietly looking for jobs where production doesn't page them at 3am every week.
Ways to engage
We offer a wide range of engagement models to meet our clients’ needs. From hourly consultation to fully managed solutions, our engagement models are designed to be flexible and customizable.
Staff Augmentation
Get access to on-demand product and engineering team talent that gives your company the flexibility to scale up and down as business needs ebb and flow.
Retainer Services
Retainers are perfect for companies that have a fully built product in maintenance mode. We'll give you peace of mind by keeping your software running, secure, and up to date.
Project Engagement
Project-based contracts that can range from small-scale audit and strategy sessions to more intricate replatforming or build from scratch initiatives.
We'll spec out a custom engagement model for you
Invested in creating success and defining new standards
At Curotec, we do more than deliver cutting-edge solutions — we build lasting partnerships. It’s the trust and collaboration we foster with our clients that make CEOs, CTOs, and CMOs consistently choose Curotec as their go-to partner.
Helping a Series B SaaS company refine and scale their product efficiently
Why choose Curotec for SRE?
1
Extraordinary people, exceptional outcomes
Our outstanding team represents our greatest asset. With business acumen, we translate objectives into solutions. Intellectual agility drives efficient software development problem-solving. Superior communication ensures seamless teamwork integration.
2
Deep technical expertise
We don’t claim to be experts in every framework and language. Instead, we focus on the tech ecosystems in which we excel, selecting engagements that align with our competencies for optimal results. Moreover, we offer pre-developed components and scaffolding to save you time and money.
3
Balancing innovation with practicality
We stay ahead of industry trends and innovations, avoiding the hype of every new technology fad. Focusing on innovations with real commercial potential, we guide you through the ever-changing tech landscape, helping you embrace proven technologies and cutting-edge advancements.
4
Flexibility in our approach
We offer a range of flexible working arrangements to meet your specific needs. Whether you prefer our end-to-end project delivery, embedding our experts within your teams, or consulting and retainer options, we have a solution designed to suit you.
SRE capabilities for production reliability
SLO & Error Budget Definition
Set measurable reliability targets and error budgets that balance feature velocity with stability so your team knows when to push and when to pause.
Incident Response & On-Call
Design escalation paths, rotation schedules, and runbooks that get the right people involved fast without burning out your entire team.
Observability & Alerting Strategy
Build monitoring that surfaces real problems and stays quiet when nothing's wrong so alerts mean something and engineers respond.
Toil Reduction & Automation
Identify repetitive manual work and automate it away so your engineers spend time on improvements instead of the same fixes every week.
Blameless Postmortems
Run incident reviews that find systemic causes, produce action items that actually get done, and prevent the same failures from recurring.
Chaos Engineering & Failure Testing
Test failure modes before they happen in production so your team discovers weaknesses during business hours, not at 3am.
Tools and technologies for SRE
Observability & Monitoring Platforms
Our engineers build monitoring stacks that surface actionable signals and keep dashboards focused on what matters.
- Datadog — Full-stack observability platform with metrics, traces, logs, and APM unified in real-time dashboards with intelligent alerting
- Prometheus — Open-source metrics collection with powerful query language, alerting rules, and native Kubernetes service discovery
- Grafana — Visualization platform for building dashboards across multiple data sources with alerting and annotation support
- New Relic — APM and infrastructure monitoring with distributed tracing, error tracking, and AI-assisted anomaly detection
- Dynatrace — AI-powered observability with automatic discovery, root cause analysis, and full-stack topology mapping
- Honeycomb — High-cardinality observability for debugging complex systems with query-driven exploration and SLO tracking
Incident Management & On-Call
Curotec configures incident response platforms that route alerts correctly and keep escalations from waking the wrong people.
- PagerDuty — Incident response platform with intelligent routing, escalation policies, on-call scheduling, and postmortem workflows
- Opsgenie — Alert management with flexible routing rules, on-call rotations, and integrations across monitoring and ticketing tools
- Incident.io — Slack-native incident management with automated workflows, status pages, and structured postmortem generation
- FireHydrant — Incident command platform with runbooks, role assignment, and retrospective tooling for reliable response
- Rootly — Incident automation that manages Slack channels, pages responders, and tracks action items through resolution
- Squadcast — On-call scheduling and incident response with SLO tracking, war rooms, and reliability analytics built in
SLO Management & Error Budgets
We implement SLO tracking that measures reliability against defined targets and makes error budget consumption visible.
- Nobl9 — SLO platform that connects to observability tools, tracks error budgets, and alerts when reliability targets are at risk
- Datadog SLOs — Native SLO tracking within Datadog with error budget monitoring, burn rate alerts, and dashboard widgets
- Dynatrace SLOs — Automated SLO management with AI-powered baselining and error budget tracking tied to service dependencies
- Google Cloud SLO Monitoring — GCP-native service for defining SLIs and SLOs with error budget policies and alerting integration
- Prometheus + Sloth — Open-source SLO generator that creates multi-window burn rate alerts from simple SLO definitions
- Honeycomb SLOs — SLO tracking with high-cardinality queries that pinpoint exactly what’s consuming your error budget
Logging & Distributed Tracing
Our team builds logging and tracing infrastructure that connects requests across services for faster root cause analysis.
- Elastic Stack (ELK) — Centralized logging with Elasticsearch, Logstash, and Kibana for search, analysis, and visualization at scale
- Jaeger — Open-source distributed tracing for monitoring request flows across microservices with latency analysis and dependency mapping
- Zipkin — Distributed tracing system for collecting timing data and visualizing service call paths for latency troubleshooting
- Loki — Log aggregation system from Grafana Labs designed for cost-effective storage with label-based querying
- OpenTelemetry — Vendor-neutral standard for collecting traces, metrics, and logs with broad instrumentation library support
- AWS X-Ray — Distributed tracing for AWS applications with service maps, trace analysis, and integration across Lambda and ECS
Chaos Engineering & Resilience Testing
Curotec runs controlled failure experiments that expose weaknesses before they become production incidents.
- Gremlin — Enterprise chaos engineering platform with controlled failure injection, safety limits, and scenario libraries for production testing
- Chaos Monkey — Netflix’s tool for randomly terminating instances in production to verify system resilience and recovery automation
- Litmus — Kubernetes-native chaos engineering framework with pre-built experiments, observability integration, and GitOps workflows
- AWS Fault Injection Simulator — Managed chaos service for running controlled experiments against AWS resources with safety guardrails
- Steadybit — Chaos engineering platform with discovery, experiment design, and reliability scoring for Kubernetes environments
- Toxiproxy — Lightweight proxy for simulating network conditions like latency, timeouts, and connection failures during testing
Automation & Runbook Tooling
We automate repetitive operational tasks and build runbooks that reduce incident response time and manual toil.
- Rundeck — Runbook automation platform for self-service operations, scheduled jobs, and incident response workflows with audit trails
- Ansible — Agentless automation for configuration management, remediation playbooks, and operational tasks across infrastructure
- Terraform — Infrastructure as code for provisioning and modifying resources consistently with version control and state management
- Shoreline — Real-time automation that detects issues and executes remediation scripts before alerts escalate to humans
- PagerDuty Runbook Automation — Automated diagnostics and remediation triggered by incidents to reduce time to resolution
- Transposit — Incident automation platform that connects tools, runs playbooks, and captures actions for postmortem review
FAQs about our SRE services
How is SRE different from DevOps?
DevOps focuses on shipping code faster. SRE focuses on keeping production reliable after code ships. We define reliability targets, manage incidents, and reduce the toil that burns out on-call engineers.
What's an SLO and why does it matter?
A Service Level Objective is a measurable reliability target — like 99.9% uptime or p99 latency under 200ms. SLOs give your team a shared definition of “reliable enough” and create error budgets that balance stability with feature velocity.
Can you fix our alerting without replacing our tools?
Usually, yes. Noisy alerts are rarely a tooling problem. We tune thresholds, consolidate redundant alerts, and restructure routing so pages go to the right people and engineers stop ignoring notifications.
How do you reduce on-call burnout?
Better runbooks, smarter escalation policies, and automation that handles common issues before they page anyone. We also review incident patterns to fix root causes so the same problems stop waking people up.
Do you run chaos engineering in production?
When appropriate, yes. We start with controlled experiments in staging, then graduate to production with safety limits. The goal is finding weaknesses during business hours, not discovering them at 3am.
What if we don't have SRE practices yet?
That’s most of our clients. We build SRE foundations from scratch — starting with SLOs, incident response, and observability — then mature practices over time as your team grows into them.
Ready to have a conversation?
We’re here to discuss how we can partner, sharing our knowledge and experience for your product development needs. Get started driving your business forward.
