June 2020

Historically, manufacturing largely has lagged behind other areas when it came to technology adoption. The current set of advancements, however, are what manufacturing companies need to stay competitive in their space. The digital transformation of manufacturing companies is driving both greater efficiency and higher productivity in the space. The traditional reason for operations delaying technical […]

The aftermarket auto parts retail space is as dynamic today as it’s ever been. While some analysts predict steady, if slow growth for the industry, others anticipate that aftermarket demand will exceed 1 billion units by 2025. To meet the demands of consumers, however, auto parts dealers need to be ready for service and retail

The expansion of our digital world has far outpaced the regulatory standards for data protection. In fact, the previous version of European data protection acts goes back to 1995. In the U.S., the closest Federal equivalent is the Children’s Online Privacy Protection Act (COPPA), which was adopted in 2000. Let’s put that in perspective –

Magento is, undeniably, one of the most successful e-commerce platforms in the world. With more than 250,000 online stores using the platform, accounting for 12% of all e-commerce sites, Magento is a powerhouse. And many of those sites were running on Magento 1 – the version of Magento that will reach End-of-Life on June 30,

Commercial software applications provide users with a common set of features and functions. But what if you need a solution that is a better fit for your business? What if you need an integration from your well-known ERP to a lesser-known CRM? What if out-of-the-box eCommerce applications don’t meet your customer’s expectations. If a commercial

Just as the tools we use in our businesses are evolving, so is customer services. There was a time when answering the phone or email queries quickly and efficiently and compassionately dealing with complaints was the epitome of great customer service. That’s no longer enough. Traditional brand loyalty is largely a thing of the past.