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We are upgrading our platform

We’re excited to announce an upcoming upgrade to our WordPress hosting services at Curotec. This initiative is part of our commitment to delivering enhanced performance and security for your website. A key component of this upgrade involves migrating all DNS settings to a Cloudflare account, significantly boosting your domain’s security and reliability.

 

What to Expect

 

  1. Cloudflare Integration: We’re transitioning all DNS settings to Cloudflare, offering you improved security and performance.

  2. Minimal Downtime: To ensure minimal impact, we’ve scheduled the migration to occur early in the morning, between 5:00 AM – 6:00 AM EDT, anticipating up to one hour of downtime as the new DNS settings take effect.

How you can participate

 

We offer three options for proceeding with the DNS adjustments:

Migrate
How do you want to proceed with the DNS adjustments:

Delegate Access to Us: Grant us access to your DNS Manager, and we’ll handle everything. For security, do not send credentials via email. Instead, reply to this email, and we will provide secure sharing instructions.

Remote Assistance: Schedule a remote session with us. This allows for a collaborative approach, ensuring all DNS settings are correctly migrated with your oversight.

DIY with Our Instructions: If you prefer to manage the DNS adjustments yourself, we’re happy to provide detailed instructions. This option gives you full control over the process, and we’re here to support you if needed.

Delegating Access to Us (GoDaddy)

 

Since you are using Godaddy, normally not only will we need credentials to access your account, we will also need to align to share the 2FA code necessary to access and perform the changes.

Alternatively, you could delegate access to us (tech@curotec.com), and we can take care of the whole process without requiring your intervention.

https://sso.godaddy.com/access?plid=1&ua_placement=shared_header&hbi_code=1

NOTE: Make sure to grant us access to products and domains.

You can read more about the process here:

I have delegated access to tech@curotec.com:

Delegating Access to Us (Network Solutions/Register.com)

 

Since you are using Network Solutions or Register.com, normally not only will we need credentials to access your account, we will also need to align to share the 2FA code necessary to access and perform the changes.

Alternatively, you could delegate access to us, and we can take care of the whole process without requiring your intervention. All you need to do is create (Add user) for us (tech@curotec.com) with Tech role or above, and we can take if from there.

I have delegated access to tech@curotec.com:

Delegating Access to Us (Other Registrars)

Since you are using a registrar different than Godaddy or Network Solutions, we will need the credentials to access your account to peform the changes, and we will also need to align to share the 2FA code to access and perform the changes (if necessary).
You preffer to:
If some cases, you could delegate access to us (tech@curotec.com), and we can take care of the whole process without requiring your intervention.
Checkboxes
Please let us know the URL of your Domain Registrar.
Please input the username/account id to access the Registrar above
Please input the password associated with the username above.

IMPORTANT: we will only store this password in a secure location and only use it to grant us access to perform the NameSever change to Cloudflare.

In some cases, your domain Registrar might require to use a 2-Factor Authentication code.
2FA
Since you are using 2FA, when is a good time to share the code?
When is a good time to share 2FA?

Remote Assistance

Since you have selected a Remote Meeting, please feel free to book a slot at your best convenience here.

During this meeting, we will walk you through the entire process.

Important: we use Zoom app for remote meetings. Even if you don't have a headset, Zoom shares a phone number that you can use to call and communicate via voice.


Have you booked the meeting?

DIY with Our Instructions

Since you have selected a DIY with Our Instructions, we will send you an Email with the new Name Server information and how to update them on your Domain Registrar.
I want to apply the changes myself with your instructions:

DISCLAIMER

By submitting this form and adding the Email below, you acknowledge that the information provided is accurate to the best of your knowledge. This will generate a ticket in our Support Portal on your behalf, also allowing you to track the progress of the task. You also agree that any information submitted via this form will be used by the recipient to change the NameServers to Cloudflare and migrate your site. Thank you for your understanding.

Once we’ve changed your domain NameServers to Cloudflare, we will inform you about the specific date and time of your website migration. As a reminder, please be prepared for the brief downtime during the process.

IMPORTANT: We will need this information by the end of this month (April 30th). Failure to provide this information may result in your site being disconnected soon.

If you have any questions or need further assistance, please don’t hesitate to reach out to us.

Headquarters

Curotec
18 Campus Blvd.
Suite 100
Newtown Square, PA 19073

Philadelphia

Curotec
100 S Juniper St
Suite 504
Philadelphia, PA 19107

Phone

(610) 450-6599

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